The Process

1. Client will be provided with a contract or work order outlining each project to be completed.

2. Once the client has signed the contract or work order and supplied a 50% non-refundable deposit, The Marketing Machine Co., Jackson, MI will begin its work processes.

3. The Marketing Machine Co. will provide a specified number of design concepts for client review.

4. Client will select the design comp they prefer and either authorize The Marketing Machine Co. to move forward or request revisions.

5. Client will be able to request up to two (2) revisions of the selected comp before incurring any additional cost. A single revision can consist of several changes, but once the changes have been discussed and signed off on, that revision is considered authorized.

6. The Marketing Machine Co. will begin the website design based on client’s authorized direction. Once the website design process has been completed, the client will review and be able to request any “minor” changes to what they see. “Minor” changes can consist of text changes, image changes, small adjustment to element positioning, etc. If a “major” design change has been requested then this will incur additional charges based on the amount of work to be completed. “Major” changes can consist of any changes to the design or structure of the project which deviates from the authorized documents that were signed-off by the client.

7. Once the website design process is completed, and the client has reviewed and signed off on the final product, the remaining balance will be requested and received before the digital files are released, or uploaded to the host/server.

Please contact us with questions.